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The Culture of n2y

n2y cultivates a fun, collaborative, and innovative work environment. Our teams are diligent, informed, and tireless in their work serving individuals with special needs. n2y’s team members are encouraged to learn, work, play, serve, donate, communicate, and advocate. We keep the needs of individuals with disabilities at the forefront each day with outstanding teammates to help us meet those needs.

Job Openings

Quality Assurance Manager

The QA Manager is responsible for the leadership of the QA function at n2y and performs all aspects of personnel management for the QA team. This role will lead a team of 1-3 internal analysts and may work with outside testing vendors. The QA Manager is responsible for creating and executing an overall QA strategy, individual QA plans and test scripts, test execution, defect tracking & maintenance. This role maintains or supervises the maintenance of technical documentation while interacting with development, QA team, and project stakeholders. The QA Manager is responsible for collaborating with the development team to establish an overall QA process that reduces defects and increases product consistency and coherence. n2y uses the Scrum development methodology. The company’s products are principally cloud-based and developed using the Microsoft technology platform including VSTS, Azure, SQL Azure and Visual Studio. In addition to customer-facing products, the QA team supports quality management for employee-facing applications and reports used to manage the n2y back office.

POSITION RESPONSIBILITIES:

  • Develop a deep understanding of the n2y product suite and customer persona to allow value-added engagement with developers and product leaders throughout the software development lifecycle.
  • Demonstrate and cultivate a passion for delivering high quality products aligned with customer needs.
  • Develop and implement the software quality strategy for n2y. This includes: (1) establishing a strategy for automated vs. manual testing, (2) developing goals for defect rates and dashboards for reporting results, (3) working with the product and development team on release standards and other related tasks.
  • Develop organizational capacity through staffing, budget /compensation planning, skills development, and acquisition of required tools and technologies.
  • Communicate n2y vision and translate our competitive strategy into team goals.
  • Define and evaluate performance by measuring goals against business requirements to support execution of organizational strategy.
  • Collaborate with Scrum masters, and teams to solicit open peer feedback and to continuously gauge employee performance.
  • Coach/guide employees on career and personal development, team collaboration, Agile practices, and support continuous learning opportunities.
  • Recognize and resolve conflicts between teams/functions through collaboration and consensus.
  • Enable teams to successfully execute test plans against release / sprint objectives. Maintain a culture of personal accountability leading to shared ownership and responsibility.
  • Empower teams and individuals to take ownership.
  • Stay abreast of industry/technology trends, maintain awareness of newest QA tools and processes, and collaborate with Product Management to stay focused on customer / market needs.
  • Be available to provide technical advice/assistance to Scrum teams as needed and enable consistency in implementation of QA practices across Scrum teams.
  • Responsible for development and signoff of the Test Strategy for the application and coordinating all test activities within the development lifecycle
  • Responsible for planning the test activities and delivering the test project on time and within budget while meeting all quality objectives
  • Responsible for the development and sign off of the Master Test Plan and other Detailed Test Plans
  • Responsible for definition and execution of defect management processes
  • Monitoring, reporting and communicating the test project status
  • Responsible for resolving the test project issues and ensuring effective test process improvement feedback
  • Responsible for alerting scrum master of any test impediments delaying the release cycle

 

EDUCATION/SKILL REQUIREMENTS:

  • Bachelor’s Degree in computer science, engineering or related discipline required.
  • Software Testing or QA Certifications preferred.
  • Proficient in Agile Methodologies and Agile Best Practices.
  • Ability to comprehend and communicate complex, technical, software engineering concepts to technical and non-technical stakeholders
  • At least 5 years’ experience in Test Process Management, QA team management, Test Design, & Test Planning
  • At least 5 years’ experience in Test Execution
  • At least 3 years’ experience in Delivery Management
  • At least 3 years’ experience in Industry Test Tool Expertise; experience with Microsoft Test Manager preferred
  • Experience with mobile testing
  • Experience assembling comprehensive software development estimates and budgets.
  • Experience working with business clients and ability to establish and maintain effective business partnership with internal customers in order to fully understand the business requirements and to manage internal client expectations.
  • Ability to manage multiple complex projects in fast-paced environment.
  • Experience delivering wide variety of software solutions including: web-based, Internet, mobile, c/s and n-tier architecture solutions.
  • Demonstrates high personal integrity and ability to earn trust from others.
  • Demonstrates the ability to motivate team members to deliver on commitments.
  • Demonstrates strong leadership and interpersonal skills.

 

n2y offers a competitive compensation and benefits package including health, dental, vision, life, and disability insurance.  It also has a company matching 401(k) savings plan.

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Financial Business Analyst

The Financial/Business Analyst is primarily responsible for providing timely, relevant and accurate reporting & analysis of monthly, quarterly, and annual performance against historical, budgeted, forecasted and strategic planning results/models; identifying trends, analyzing variances, and recommending corrective actions where appropriate.

Key Responsibilities:

  • Develop timely, meaningful reporting tools that serve to support, measure and ensure positive performance; including refining key business metrics and operating dashboard
  • Analyze industry, market, and customer performance and trends
  • Provide competitive analysis and reporting, including developing a process and regular cadence for the dissemination of key peer company and industry-wide developments
  • Assist in the preparation of monthly forecasts and annual planning models
  • Complete ad hoc business analysis by collecting, monitoring and creating financial models for decision support
  • Participate in treasury management, including monthly cash management & forecasting and tracking and monitoring debt compliance
  • Assist in acquisition analysis, modeling and due diligence
  • Analyze product cost and pricing
  • Prepare ROI analysis of capital expenditures

Desired Skills and Experience

  • MBA with concentration in Accounting or Finance. CPA preferred
  • Strong analytical (quantitative as well as qualitative) skills including financial model design
  • Demonstrate appropriate understanding / working knowledge of accounting principles
  • Must have advanced skills in Excel, Powerpoint, and financial modeling skills; Experience with Pardot and Salesforce.com a plus.
  • Strong organizational and problem solving skills
  • Ability to multi-task and work in a challenging fast paced environment
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Maturity, professionalism, and high level of discretion are required
  • Strong work ethic with a positive, can-do attitude
  • Independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems
  • Strong presence with the ability to interact with senior management.

 

n2y offers a competitive compensation and benefits package including health, dental, vision, life, and disability insurance.  It also has a company matching 401(k) savings plan.  For consideration, please submit your resume with salary requirements.

 

 

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Accounting Specialist

The Accounting Specialist is primarily responsible for administering the billing system including invoicing, account reconciliation and account age analysis. This position will also provide assistance with month- end closing responsibilities, data collection and preparation of monthly metrics.

Key Responsibilities:

 

  • Carry out billing, collection and reporting activities according to specific deadlines
  • Perform account reconciliations
  • Monitor customer account details for non-payments, delayed payments and other irregularities
  • Research and resolve payment discrepancies
  • Generate age analysis and review to ensure compliance
  • Maintain accounts receivable customer files and records
  • Process customer payments and follow established procedures for processing receipts. Prepare bank deposits.
  • Investigate and resolve customer queries. Process any necessary adjustments.
  • Develop a recovery system and initiate collection efforts
  • Communicate with customers via phone, email, mail or personally

 

Desired Skills and Experience

  • Bachelor’s Degree in Accounting preferred
  • 2-3 Years of general accounting experience
  • Working knowledge of accounting principles
  • Must have advanced skills in Excel
  • Ability to multi-task and work in a challenging fast paced environment
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Maturity, professionalism, and high level of discretion are required
  • Strong work ethic with a positive, can-do attitude

 

n2y offers a competitive compensation and benefits package including health, dental, vision, life, and disability insurance.  It also has a company matching 401(k) savings plan.

 

 

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Web Developer (Tampa Office)

The Web Developer is primarily responsible for creating and modifying computer programs by converting project requirements into code. This position confirms project requirements, encodes project requirements and confirms program operation by conducting tests.

Key Responsibilities:

 

  • Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client.
  • Review software design for project(s) with senior developers and architects as needed.
  • Encodes project requirements by converting requirements into computer language.
  • Confirms program operation by conducting tests; modifying program sequence and/or codes.
  • Writes unit tests based off of the project requirements.
  • Prepares acceptance criteria for testing based on project requirements.
  • Demonstrates functionality as needed to product owners.
  • Maintains historical records by documenting program development and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Mentors junior developers through pair programming and code review.
  • Follows software design patterns set by development team.
  • Creates mocks of user interface to get sign off by product owner.
  • Follows user interface guidelines set by team.
  • Participates in daily team scrum meetings.
  • Participates in sprint planning activities as needed.
  • Communicate to management when projects are in danger of exceeding set time frame.

 

Desired Skills and Experience

  • Bachelor’s Degree in Computer Science or related field preferred
  • Minimum of 2-4 Years of programming experience required
  • Top-notch programming skills and in-depth knowledge of HTML/CSS
  • Familiarity with ASP.NET, Javascript and C#
  • Ability to multi-task and work in a challenging fast paced environment
  • Excellent problem solving skills
  • Strong attention to detail
  • Excellent written and verbal communication skills

n2y offers a competitive compensation and benefits package including health, dental, vision, life, and disability insurance.  It also has a company matching 401(k) savings plan.

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