Customer Care to help you support your students

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n2y Customer Care aims to provide you with the resources you need in order to be successful with our products in your district, schools and classrooms. Whatever success looks like for you, we want to help you achieve it.

Browse our Knowledge Base

Browse our Knowledge Base

Need help with one of our online products? Browse the many articles in our Knowledge Base to find answers to your questions. There’s help for Getting Started, FAQs, and support articles for Unique Learning System, News‑2‑You and SymbolStix PRIME.

Visit the Knowledge Base

Get started with n2y solutions

Get Started with n2y solutions

Complimentary orientation to n2y products is available to you 24/7. Get started by watching the Foundation Courses, or access your Professional Development to watch all the videos and track your progress.

Watch Foundation Courses

Review n2y system requirements

Review n2y system requirements

It’s important to keep your system updated to successfully use n2y online solutions. For an optimal experience, work with your IT team to ensure your system meets the necessary requirements—from browsers to video and email.

View System Requirements

Meet Your Customer Care Team

  • Rachel Ulizzi Rachel Ulizzi Manager of Customer Success
  • Maggie Jonsson Maggie Jonsson Customer Success Advocate
  • Samantha Newman Samantha Newman Customer Success Advocate
  • Heather Whitlock Heather Whitlock Customer Success Advocate
  • Ryan Mitchell Ryan Mitchell Customer Support Manager
  • Brooke Hamilton Brooke Hamilton Customer Support Specialist
  • Loren Schild Loren Schild Customer Support Specialist
  • Stephanie Sweet Stephanie Sweet Customer Support Specialist
  • Jonathan Verzilli Jonathan Verzilli Customer Experience Analyst
  • Amanda Borer Amanda Borer Director of Customer Relations