Customer Care to help you support your students


n2y Customer Care aims to provide you with the resources you need in order to be successful with our solutions in your district, schools and classrooms. Whatever success looks like for you, we want to help you achieve it.

Browse our Knowledge Base

Browse our Knowledge Base

Need help with one of our online solutions? Browse the many articles in our Knowledge Base to find answers to your questions. There’s help for Getting Started, FAQs, and support articles for Unique Learning System, News‑2‑You and SymbolStix PRIME.

Visit the Knowledge Base

Get started with n2y solutions

Get Started with n2y solutions

Complimentary orientation to n2y solutions is available to you 24/7. Get started by watching the Foundation Courses, or access your Professional Development to watch all the videos and track your progress.

Watch Foundation Courses

Review n2y system requirements

Review n2y system requirements

It’s important to keep your system updated to successfully use n2y online solutions. For an optimal experience, work with your IT team to ensure your system meets the necessary requirements—from browsers to video and email.

View System Requirements

Meet Your Customer Care Team

  • Rachel Ulizzi Rachel Ulizzi Manager of Customer Success
  • Carlee Carrier Carlee Carrier Customer Success Advocate
  • Kimmy Gnidovec Kimmy Gnidovec Customer Success Advocate
  • Maggie Jonsson Maggie Jonsson Customer Success Advocate
  • Kelsie Strayer Kelsie Strayer Customer Success Advocate
  • Heather Whitlock Heather Whitlock Customer Success Advocate
  • Allie Ludowissi Allie Ludowissi Success Operations
  • Brooke Hamilton Brooke Hamilton Customer Experience Analyst
  • Ryan Mitchell Ryan Mitchell Customer Support Manager
  • Nathan Harvey Nathan Harvey Customer Support Specialist
  • Elizabeth Koba Elizabeth Koba Customer Support Specialist
  • Kelsey Simon Kelsey Simon Customer Support Specialist
  • Stephanie Sweet Stephanie Sweet Customer Support Specialist
  • Amanda Borer Amanda Borer Director of Customer Relations