Built-in Support

for when and how you learn

Whether you’re simply looking for specific information about our solutions or setting aside dedicated time for learning, our Professional Learning experiences are flexibly designed to meet different needs. Choose from searchable resources or live online interaction.

GET ANSWERS QUICKLY with robust point‑of‑use support

Need a quick answer to a question about your n2y solution? You’ll find help embedded at point of use in every one: our extensive Knowledge Base. Access it 24/7 to find detailed answers and clear step-by-step illustrations for each topic. If you prefer to speak with an n2y representative, live chat is available during business hours!

COUNT ON Customer Success Advocate expertise

When you work with a Customer Success Advocate on interactive webinars and on-site trainings, you see a personalized, collaborative approach for identifying your needs within a recurring cycle of continuous improvement. Your Advocate assists in establishing district-led goals for implementing n2y solutions and helps onboard every staff member for professional learning. During training they provide insightful guidance on our best practice implementation framework and help you meet your milestones. They continue the journey with you by helping with implementation, providing utilization milestones and product usage reports to determine fidelity, and identifying where adjustments may be needed. Your Advocate truly is your partner in learning and answers questions all along the way.

Are you ready to see it in action?

The time is now! See for yourself why educators across the country rely on n2y’s products and vision to elevate the quality of education for students with unique learning needs.