Built-in Help and Support

Training that matches
your preferences for learning

Whether you’re simply looking for specific information about our solutions or setting aside dedicated time for learning, our Professional Learning experiences are flexibly designed to meet different needs. Choose from easily accessed resources or live online interaction.

Find targeted support with just a click or two

Need a quick answer to a question about your n2y solution? Check out our built‑in Help widget that’s accessible from any solution once you sign in. You’ll find a searchable Knowledge Base with detailed answers and step‑by‑step illustrations for each topic—available 24/7. Explore best practices through video models and other resources and keep up with the latest announcements about solution updates. And if you prefer to speak with an n2y representative, live chat is online during business hours.

Count on Customer Success Advocate expertise

When you work with a Customer Success Advocate you see a personalized, collaborative approach for identifying your needs within a recurring cycle of continuous improvement. They will assist in establishing district-led goals for implementing n2y solutions and help onboard every staff member for professional learning.

During training your Advocate will provide insightful guidance on our best practice implementation framework and help you meet your milestones. They continue the journey with you by helping with implementation, providing utilization milestones and product usage reports to determine fidelity, and identifying where adjustments may be needed. Your Advocate truly is your partner in learning and will answer questions all along the way.

Are you ready to see it in action?

The time is now! See for yourself why educators across the country rely on n2y’s products and vision to elevate the quality of education for students with unique learning needs.